Frequently Asked Questions

Everything you need to know about your Flying Tiger Copenhagen experience.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link to follow your parcel's journey.

What is your return policy?

We offer a 14-day return period for online purchases. Items must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you ship internationally?

We currently ship to most countries within the European Union. Please check our shipping page for a full list of available destinations and delivery costs.

Are your products safe and tested?

Yes, all our products undergo rigorous testing to ensure they comply with European safety standards and our own high quality requirements.

Can I cancel or change my order?

Because we process orders quickly to ensure fast delivery, we are usually unable to make changes or cancellations once an order is confirmed.